Paying us with crypto is simple, and the money goes directly to our own wallet — no card processor in between, and no company holding your payment for us. Here is exactly how it works, and how to do it safely.

How it works

1. You tell us what you are paying for (an invoice, a service, an order). We confirm the total in Canadian dollars.
2. We give you a payment address — a long string of letters and numbers, usually with a matching QR code — and the exact crypto amount to send, worked out at the rate at that moment.
3. You send from your own exchange account or wallet. Paste the address (or scan the QR code) rather than typing it. Check the first 6 and last 6 characters against what we gave you.
4. Send a small test first if it is your first time or a large amount: send a tiny amount, tell us, and wait for us to confirm it arrived. Then send the rest to the same address.
5. The network confirms. Crypto payments are confirmed by the network itself. Depending on the network this can take from a few minutes to about an hour. This is normal — it is the system making your payment final and irreversible.
6. We confirm receipt and mark your invoice paid. Keep your transaction ID (the receipt the network gives your wallet) in case either of us ever needs to look the payment up.

Good to know

• Match the network to the address. Only send the coin the address is for, on the network we specified. Sending a different coin to an address can lose it permanently.
• Network fees: your wallet or exchange may charge a small network or withdrawal fee set by the network/exchange — not by us. It shows before you confirm; check it looks reasonable before sending.
• Crypto payments are final. Once confirmed, a payment cannot be pulled back like a card chargeback. If you ever pay the wrong amount, contact us — refunds are sent back by us as a new payment, to an address you confirm.
• We will never ask for your password, 2FA codes or seed phrase to "process" a payment. All we ever give you is an address to send to.

New to all this? Start with opening your own exchange account and setting up your first wallet — about half an hour, once, and you are set for every future payment.